SMS Privacy Policy
Note : This Policy is for SMS Only – This does not supersede HESS Orthopedics, PLLC’s Privacy Policy. Last updated: August 9, 2024
At HESS Orthopedics, PLLC, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS services. Please read it carefully to understand how we collect, use, and manage your phone numbers.
COLLECTION OF PHONE NUMBERS
We collect your phone numbers only when you voluntarily provide them to us, for example, during appointment scheduling, inquiries, or when you sign up for our practice announcement messages. You can opt in to receive these SMS messages either by completing the online form or by requesting it from one of our team members.
USE OF PHONE NUMBERS FOR SMS
Your phone numbers are primarily used to provide you with your personal healthcare information and appointment reminders or practice updates. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy. We use Ring Central to send all SMS communications to users who have opted in. Please view Ring Central privacy policy here https://tinyurl.com/3p2ym2fs for information on how they use user information.
OPTING OUT OF MARKETING MESSAGES
If at any time you wish to stop receiving SMS from us, you can opt out by
- Texting STOP to opt-out
Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.
PRIVACY OF PHONE NUMBERS
Information Sharing: SMS opt-in and phone numbers collected for SMS purposes will not be shared with any third parties or affiliates for marketing purposes under any circumstances.
CHANGES TO THIS POLICY
We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site.
We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us at (845) 306-4653.