Terms and Conditions

Last updated: August 9, 2024

Please read these terms and conditions carefully before using Our Service.

Introduction

HESS Orthopedics, PLLC  (“the “Company” or “We”) is sensitive to privacy issues on the internet. We believe it is important you know how we treat the information about you that we receive.

This policy describes the types of information we may collect from you or that you may provide when you visit this website and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect on this website, and information we collect via e-mail, text and other electronic messaging formats.

It does not apply to information collected by us offline or through any other means, including on any other website operated by any third party (including our affiliates and subsidiaries) including through any application or content (including advertising) that may link to or be accessible from or on the Website.

If you are a patient of one of our office locations, please be aware that this policy is distinct from our HIPAA Privacy Policy, which describes how we use and disclose your Protected Health Information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates

1.Information We Collect

We collect several types of information, including information by which you may be personally identified, such as name, postal address, e-mail address, telephone number or any other information that is defined as personal or personally identifiable information under applicable law.

We also collect information that is about you but individually does not identify you, including information about your internet connection, the equipment you use to access our Website and usage details.

We collect this information directly from you when you provide it to us. Some information is collected automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies. As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service.

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

  1. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information to present our website and its contents to you, to provide you with information, products or services that you request from us, to provide you with information about our services, to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection, to notify you about changes to our website or any products or services we offer or provide though it, or in any other way we may describe when you provide the information.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy to our subsidiaries and affiliates, to contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

We do not share your information with third parties to market their products or services.

We may also disclose your personal information to comply with any court order, law or legal process, including to respond to any government or regulatory request, to enforce or apply our terms of use and other agreements, including for billing and collection purposes, and if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

  1. Accessing and Correcting Your Information

You may send us an e-mail via our contact link to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

  1. Data Security

We are committed to protecting the security of all the personal information we collect and use. We use a variety of physical, administrative and technical safeguards to protect your information from unauthorized access, use, and disclosure.

The safety and security of your information also depends on you. Where we have given you a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

  1. Information Sharing

SMS opt-in and phone numbers collected for SMS purposes will not be shared with any third parties or affiliates for marketing purposes under any circumstances.

  1. Contact Information

Thank You for Visiting the Website.

If you have any questions about these Terms and Conditions, You can contact us: